Phone calls from hotels can be very expensive due to Mexican taxes and surcharges. Before you call, make sure you know exactly what the cost per minute is.

It is advisable to go to a phone booth outside the hotel and make the call. You will need a phone-card to use the phone. You can buy the cards all over the place. Check your hotel lobby store.

Lower rates can be had by using LADATEL phone cards available in 30, 50, and 100 peso amounts. LADATEL phones are located along sidewalks and in malls.

The country code for Mexico is 52. The area code for Cancun is 998 and all phone numbers in Cancun are 7 digits. So, if you are calling Cancun from the United States or Canada you would dial: 011 International code 52 country code 998 area code and the 7 digit phone number.

From Cancun calling the U.S. or Canada, dial 001 + area code + local number.

Many US long-distance phone companies have access numbers that you can dial in order to use your phone card, usually through the Mexican telephone company public phones, LADATEL.